Orders while the counter is busy
Web orders drop into the same queue as walk-ins, with pickup and delivery times already attached.
Most online businesses in Nepal start in Instagram and Facebook DMs. Qustomer gives you real orders, one catalog shared with your counter, and loyalty that recognises a customer whether they buy online or walk in.
Sourdough loaf
4.50
Cold brew
5.00
Orders you can track instead of scrolling for, one catalog behind your website and your counter, delivery and pickup in the same queue, and loyalty that doesn't reset when someone shops online.
Stop reconstructing orders from Instagram and Viber messages. Customers order from a page with your actual prices, and it lands in a queue you can work through.
Products, prices, photos, and availability live in the Qustomer app — update once and it's correct everywhere you sell.
Online orders join the same stream your team already watches, with the fulfilment method and timing attached.
A shopper who earns points at your counter sees the same balance online — and the reverse. One profile, not two.
The order that arrives while the counter is busy, the customer who buys online and collects in person, and the regular you'd rather not lose to a marketplace.
Web orders drop into the same queue as walk-ins, with pickup and delivery times already attached.
Stamps and points earned in-store show up on your storefront and redeem at web checkout.
One customer profile whether they buy on your site or at your counter — every purchase still counts.
Most Nepali businesses start where their customers already are — Instagram, Facebook and Viber — and hit the same wall: orders live in DMs, prices get screenshotted out of date, and nobody knows what's actually in stock. The step that fixes it is a real catalog and a real order queue. If you also want your own website to sell from, Qustomer's e-commerce website builder in Nepal publishes one from the catalog you already keep.
Not necessarily — the order queue, catalog and loyalty work regardless of where the order comes from. A website helps when you want customers browsing without messaging you first, and Site Builder can publish one on your own domain from the same catalog. But you can start with the ordering side and add the storefront later.
Yes. There is one catalog behind both. You update a price or hide an out-of-stock item once, and it's correct on your website, your QR menu and your counter — which is the single biggest source of friction when a business runs an online shop and a physical one as separate systems.
Yes. Points and stamp balances are shared across channels, so a customer who earned them at your counter can redeem at web checkout, and someone who buys online builds a balance they can use in person. It's one customer profile and one purchase history, not two.
Online checkout takes payment through eSewa, Khalti and Fonepay — the wallets most Nepali shoppers already use — and the sale is billed through the same IRD-approved, CBMS-integrated system as your counter sales.