Every appointment builds lasting loyalty

Yes — this one. Salons and barber shops run on the same underlying mechanics: staff-and-chair scheduling, service durations, prepaid packages and repeat clients. Qustomer handles both from one system, whether you're taking appointments a week ahead in a parlour or working through walk-ins at a barber shop. The difference is how you configure it, not which product you buy.

Yes. Clients pick the staff member, the service and the time slot themselves, and get an automatic confirmation. You control the duration blocks per service, whether a deposit is required for longer appointments, and your own reschedule and cancellation rules — so a no-show costs you less.

Yes. Bookings and sales are recorded against the staff member who performed the service, so you can see visit and revenue history per person rather than working it out from the day's till at closing. That's the same record that drives priority booking and tier perks for your best clients.

Walk-ins are billed at the POS the same way a booked appointment is, and the client still gets their loyalty stamps or tier progress. You don't have to choose between running a diary and running a counter — both feed the same client record, so a walk-in who returns three times is recognisable as a regular.

Yes. Packages are sold as products, redeemed one visit at a time, and tracked automatically — including partial redemptions and any expiry date you set. It's the most reliable way to get cash upfront and lock in the next four visits.

From Rs 18,000 a year in NPR, sized by how many people on your team need access. Every plan includes the full platform — booking, POS, packages, loyalty and IRD-approved billing — and we never take a cut of what you charge your clients.