Wellness experiences that clients revisit

A spa has a harder scheduling problem than most businesses: a booking occupies a therapist and a room for a specific duration, and double-booking either one costs you a client. On top of that, most spa revenue comes from memberships and packages redeemed over months. Qustomer handles both — availability across rooms and therapists, and a redemption ledger for every package — plus IRD-approved billing so the finance side is covered too.

Yes. Clients see real-time availability across therapists and rooms, book the treatment and duration they want, and can pay a deposit online through eSewa, Khalti or Fonepay. You can set buffer time between sessions so rooms get turned over properly rather than back-to-back.

Memberships bill on a recurring basis with their included sessions tracked automatically, and member pricing applies at the POS without your therapist having to remember it. Multi-session packages keep a redemption ledger, so a 3-session massage pack redeemed one visit at a time always shows what's left.

Yes. Because every visit is tied to a client record, you can send an off-peak offer to the clients most likely to take it rather than discounting to everyone. Rebooking reminders do similar work — nudging clients to book their next session before the gap gets long enough that they drift.

Yes. Billing is IRD-approved and CBMS-integrated, so treatment bills, membership charges and package sales are all reported as Nepal's e-billing rules require — from the same system that took the booking.