Retail loyalty that drives repeat sales

At minimum, IRD-approved billing through CBMS and a counter fast enough not to hold up a queue. What separates the good from the adequate is whether it remembers your customers: most retail billing software in Nepal prints a bill and forgets the transaction. Qustomer ties every sale to a customer profile, which is what makes points, gift cards and targeted offers possible at all.

Yes. Qustomer is IRD-approved and CBMS-integrated, so every sale you ring up is reported to the Inland Revenue Department in line with the Electronic Billing Procedure — including sales paid by wallet or gift card.

Yes. Gift cards are digital and branded to your shop, can be redeemed in-store or online, and support partial balances — so a customer with Rs 2,000 left on a card can spend Rs 800 today and keep the rest. Gift card sales show up in your reporting as their own line.

Yes, alongside cash and card. Because the payment ties back to the customer profile, a wallet payment still earns points and still lands in your daily sales report rather than needing to be reconciled from a separate app.

Yes. Customer history, points and gift card balances are shared across every location you run, so a shopper is recognised wherever they walk in — while each shop can still run its own promotions.